Get in Touch With Us
Questions about a free spins no deposit offer, a casino review, or something you spotted on the site? This page explains how to reach us, what we can help with, and how quickly you can expect a reply.
How to Get in Touch
Email is the best way to contact us at [email protected]. We read every message personally and aim to respond within two working days. If your enquiry relates to a specific offer or casino listed on the site, mention the name in your message so we can look into it faster.
What We Can Help With
Readers get in touch for a range of reasons, and we welcome all of them. The most common ones are:
- Bonus and free spins questions — Confused about wagering requirements, expiry dates, or maximum withdrawal limits on a listed offer? We can point you to the relevant terms, though the casino's own bonus page always has the final word.
- Corrections — Offer details, ratings, and licensing information change over time. If something looks outdated, tell us and we will check it.
- Content suggestions — If there is a topic around online casinos in the US you would like covered, such as payment methods or state-by-state rules, let us know.
- Responsible gambling concerns — If you or someone you know is struggling to keep gambling under control, mention this in your message and we will share where to find support.
- General enquiries — Anything else about how this site works, how offers are chosen, or how ratings are put together.
Before You Write In
A few things are worth checking first, since they cover the questions we get asked most:
- Free spins and deposit bonuses are only available to players who meet the operator's minimum age and are physically located in a state where online casino play is permitted. Availability varies, and no offer is guaranteed to be live when you visit a casino's site.
- Every bonus carries conditions — wagering requirements, game restrictions, expiry windows, or a cap on winnings. Read the full terms on the operator's own site before opting in; we summarise offers here, but the casino's terms page is the binding version.
- Withdrawals typically require identity verification (KYC), so have ID and proof of address ready if you plan to cash out. Processing times depend on the payment method and the casino, not on us.
- We do not process deposits, withdrawals, or account issues. Those go through the casino directly, using the banking method you selected — ACH transfer, debit card, digital wallet, crypto, or another supported option.
What Happens After You Email Us
A real person reads and answers every message — there is no automated reply standing in for a response. Our target turnaround is two working days, though it can run a little longer during busier periods. If your question needs input from more than one person on our side, we will still follow up rather than let it go quiet.
A Note on Accuracy and Independence
Where this site recommends or ranks casinos, we may earn a commission if you sign up through a link, but this never decides how offers are ranked or reviewed. If you think we have got a licensing detail, a bonus term, or a payout figure wrong, we would genuinely rather know. Readers checking our facts is part of how we keep the site useful.
If you are researching casinos outside the licensed US market, our page on trusted non-GamStop casinos covers a different set of considerations and is worth a look separately.
If You Need Support Rather Than Contact
If gambling has stopped being enjoyable or is affecting your finances or wellbeing, please reach out to your state's problem gambling helpline or the National Council on Problem Gambling. Setting deposit and time limits, and using self-exclusion tools where a casino offers them, are worth doing before problems build up rather than after.
Thank you for reading this far, and for taking the time to reach out. We look forward to hearing what's on your mind.